How to Submit Your Biometric Screening Form for Incentive Processing?

This form may be used when there is a biometric incentive. Although Quest and other Cigna contracted national and regional lab partners send labs and biometrics to Cigna, if you do lab work at your physician’s office, you should also take the form and have the physician fill out the fields and sign the form.

To submit a biometric screening form there are two ways to submit your form may be submitted for processing:

• via ICR FAX number 888-278-9217
• through the Rewards page

If you wish to submit the form to your account, please navigate to Home > Rewards.

Once there, go to the biometric screening activity and click on it.

Note: The reward amount may very depending on your specific plan.

The below pop-up will open with options to download and submit.

There are two options on the available screen, one to download and another one to upload your form.

First, choose to download the form in order to print it and have your measurements filled in by a medical professional.

After obtaining the form, there are some things you should be careful with:

• Folds, wrinkles, or notes on the form may cause the form to not process and error out.
• Please be sure to write clearly, sign and date the form. Form cannot be processed if incomplete or unreadable.

Estimated timing for the form to process

For the Biometric form, it can take up to 4-6 weeks to process. Biometrics will be visible on the Stats page when processed and if rewards are available for biometrics those will be displayed on the Rewards page.

For the Reasonable Alternative and Waiver Form can take up to 4 weeks for the form to process once it is uploaded, faxed, or received by mail.

You can expect to receive an email upon receipt of your form and after the form has completed processing. If the form is missing information an additional outreach email may also be received.